You agree to this coaching agreement when you sign up for your free call or coaching services with us at Coach By Karen Arnold(Coach By Karen Arnold) aka KarenArnold.com 

The purpose of this Coaching Agreement is to make clear the expectations of Coach and Client, including what to expect and what's expected of you as a client of Coach By Karen Arnold(Coach By Karen Arnold). 

By using our services, you agree to this Agreement so please take time to familiarize yourself with this information and know that if you have questions regarding these guidelines we can discuss them further. If you have questions, please reach out to me at info@karenarnold.com. 

COMMITMENT: 

Your initial discovery call with me is a free 30 minute one-on-one consultation over the phone. Prior to this call it is expected that you have your doctor's permission to make changes to your health and fitness routine and will continue to follow your primary care doctors guidelines and recommendations throughout your time working with me/Coach By Karen Arnold as your health coach. None of our coaching services are to supersede the advice of your primary care physician.  

After your free discovery call, you may choose to continue working with Coach By Karen Arnold or using Coach By Karen Arnold online platform. Not all clients are invited to work with Coach By Karen Arnold after the initial discovery call. If you are invited to continue working with Coach By Karen Arnold for your health and lifestyle needs, you are hiring me as your coach because you want to make significant, long lasting diet and lifestyle changes. 

These changes will sometimes happen fast and other times not. Because things happen over time, I will request a certain level of commitment from you to dedicate to the coaching process and ensure your long term success. Recommended or required commitment time will vary based on each client. This commitment will allow the coaching relationship to develop and be a powerful force in your life. 

Upon completion of the committed coaching agreement, coaching will convert to a month-to-month agreement. When it is time to end the coaching relationship, I request a two-week (14 days) notice to allow us time to process and properly complete the closure; prepare you for long term success with your new healthier lifestyle and diet. 

FEES: 

My monthly individual coaching fee is $499 a month with a three month commitment. Your payment needs to be received by the 25th the month prior. You will receive an email notification on the 20th of each month and have 5 days to send in payment prior to the start of the next month's coaching session. We only accept credit card or debit card payments at this time. 

Please make prior arrangements if you need to be late or if some other day of the month works better in your bookkeeping cycle. 

PROCEDURE: 

As your coach, I can be reached via telephone/text/voicemail at (425) 600-7234 or via email at info@karenarnold.com. 

Part of your coaching agreement includes one-on-one phone consults every week for 30 minutes to check in on how you’re doing, get updates, troubleshoot the plan of attack, etc.  

To set up these appointments, you will receive direct access to my scheduling calendar where you can pick a date and a time that works best for you throughout the week. It is recommended to try and keep approximately the same day/time each week for more consistency throughout your program. 

At the start of each month, you will receive a link to your coaches personal calendar where you can book your 1:1 coaching calls. 

Your coach will call you at the time you choose, at the number you provided. Coaching calls start promptly as scheduled and end promptly as scheduled to help respect time and plans of both the client and the coach. If you do not pick up, you may call back as soon as you are available (bearing it is still within your scheduled time). If you do not pick up, your coach will try you a second time, 10 minutes after the first attempt. Your coach will not attempt to contact you a third time for one session. 

If you need to reschedule, you must do so at least 48 hours in advance, otherwise you forfeit that session. If you need to reschedule, locate your email you received that confirmed your appointment and you will find a link inside for rescheduling. As long as you reschedule prior to 48 hours of your scheduled appointment time, we will automatically reschedule you in our system. After 48 hours a rescheduled attempt will be looked at as a cancellation. 

If you need to cancel after 48 hours, please text or email your full name, schedule appointment date and time and state that you would like to cancel your scheduled appointment. 

For text cancellations: (425) 600-7234

For email cancellations: info@karenarnold.com

Sessions missed without 48 hour notice will not qualify for make up sessions. Sessions canceled prior to the 48 hour window do qualify for a makeup session. Make up sessions are ideally used the same week they are missed. If that is not possible for you, you can keep your make up session for after your coaching agreement to make up at the end. 

After a coaching agreement is over (For example, a 3 month coaching agreement), the client has one month to schedule a make -up session in. All make up sessions must be completed within 3 months of the last day of your original coaching agreement contract. 

If your coach needs to cancel for any reason, she/he will give you as much notice as possible. There may be a rare occasion your coach has to cancel at the last minute. If the coach must cancel one of your sessions you will be notified via email and text (if you’ve opted in to receive text from us). You will then be emailed a link to reschedule your session at your earliest conveyance. 

CALLS/SESSIONS: 

After our initial Discovery Call, our agreement includes four 30-minute sessions per month. Ideally, we establish a consistent time each week that works well for both of us. Your first session may run longer, up to 45 minutes to allow us enough time to get to know each other and set a positive direction, there is no additional expense for this. 

Your coach will call you promptly at the scheduled start of the session at the phone number you provided. Calls will start and end as scheduled, regardless if the client is having cellular issues or other constraints. 

If you need support in between sessions, please feel free to email: info@karenarnold.com. You can expect  responses within 24 hours. 

THE COACHING RELATIONSHIP: 

Throughout the working relationship the coach will engage in direct and personal conversations. The client can count on the coach to be honest and straightforward in asking questions and making requests. The client understands the power of the coaching relationship is grants by the client.  The coach relationship is professional and strictly confidential. Problems: If I ever say or do something that doesn’t feel right, please bring it to my attention during the call. As your coach, I am 100% committed to you being powerful, successful and to you having the life you want. 

You will receive the agreement in your email when you hire me as your health coach, with this blurp customized to our agreement. We ask you respond to this said email once received and verbal your agreements or disagreement before we are able to continue the coaching relationship. 

This agreement between ____________________ and the above named client will begin on ______ and will continue for a minimum of three months (12 sessions). The fee for the Initial three months is $ ________ per month, payable in advance. 

SERVICES PROVIDED: 

The services to be provided by the coach to the client is coaching via telephone, as designed jointly with the client. 

CLIENT AGREEMENTS:

Speaking as you, the client. As a client, I understand that I am fully responsible for my well-being during my coaching call, including my choices and decisions. I am aware that I can choose to discontinue the coaching relationship at any time. I recognize that coaching is not psychotherapy or any form of medical treatment, and that professional referrals will be given if needed. 2. I understand that “life coaching” or “wellness coaching” is a relationship I have with my coach that is designed to facilitate the creation/development of personal health, wellness, nutrition, lifestyle and healthy habits and to develop and carry out a strategy/plan for achieving those goals. 3. I understand that life/wellness coaching is a comprehensive process that may involve all areas of my life, including work, finances, health, relationships, education and recreation. I acknowledge that deciding how to handle these issues and implement my choices is exclusively my responsibility. 4. I understand that life/wellness coaching does not treat mental disorders as described by the American Psychiatric Association. I understand that life/wellness coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy. 5. I promise that if I am currently in therapy or otherwise under the care of a mental health professional, that I have consulted with this person regarding the advisability of working with a life/wellness coach and that this person is aware of my decision to proceed with the life coaching relationship. 6. I understand that information will be held as confidential unless I state otherwise, in writing, except as required by law. 7. I understand that certain topics may be anonymously shared with other wellness coaching professionals for training or consultation purposes. 8. I understand that wellness coaching is not to be used in lieu of professional advice. I will seek professional guidance for legal, medical, financial, business, spiritual, or other matters. I understand that all decisions in these areas are exclusively mine, and I acknowledge that my decisions and my actions regarding them are my responsibility. By actively using our online/telephone and all other Coach By Karen Arnold/karenarnold.com services and by working with Coach By Karen Arnold/karenarnold.com/us you agree to the Coaching Agreement.